Why Email Still Reigns in E-Commerce
In a time filled with flashy social media and algorithms, it’s easy to overlook a key marketing tool: email.
Yes, email. That humble inbox entry remains one of the highest-converting channels in digital marketing. For print-on-demand (POD) businesses, good email marketing can turn a one-time customer into a lifelong fan.
This guide dives deep into effective email marketing strategies tailored for POD stores. Whether you’re starting your list or want to keep customers, you’ll find useful, engaging, and effective tactics to use right away.
Why Email Marketing Works for POD Stores
1. Direct Line to Interested Customers
Emails go straight to your subscribers’ inboxes. Unlike social media posts, they don’t compete for attention or get messed up by algorithms.
2. High ROI
According to HubSpot, email marketing returns £36 for every £1 spent. That’s a compelling reason to optimise your efforts.
3. Personalised Engagement
Segmented campaigns based on customer behaviour, preferences, or purchase history increase both open and conversion rates.

Building a High-Quality Email List
Create Value-Packed Lead Magnets
Your audience won’t hand over their email for nothing. Offer a compelling reason:
- Discount Codes: “Get 15% off your first order”
- Exclusive Designs: Early access to limited drops
- Freebies: Printable art, wallpapers, or POD mockup templates
Use Exit-Intent Popups & Sign-Up Bars
Don’t just wait for people to sign up. Capture attention when they’re about to leave.
Embed Sign-Ups in Key Places:
- Homepage
- Product pages
- Blog posts
- Checkout confirmation page
Avoid Buying Email Lists
Never buy lists. They’ll tank your deliverability and damage your brand reputation.
Welcome Emails: Your First Impression Matters
What to Include in a Welcome Email:
- A warm, personal greeting
- A reminder of what they signed up for
- Brand story or values
- Coupon code (if promised)
- CTA: Shop Now or Follow on Social
Example Subject Lines:
- “Welcome to the tribe – here’s your 15% off!”
- “We’re so glad you’re here 🎉”
Automate It
Set your welcome email as an automated flow to trigger immediately upon signup.
Designing Engaging Email Campaigns
Use a Clean, Brand-Consistent Template
Your email should reflect your brand identity. Stick to your fonts, colour palette, and tone.
Nail the Subject Line
Your open rate lives and dies here. Aim for curiosity, value, or urgency.
Examples:
- “Back in stock: Your favourites”
- “The design everyone’s been waiting for…”
Mobile Optimisation Is a Must
Over 60% of emails are read on mobile. Keep text concise, use large buttons, and avoid tiny fonts.
Don’t Overdo the Images
- One hero image is fine.
- Always include alt text.
- Don’t hide key info in images — some email clients block them.
Email Types That Drive Sales and Loyalty
1. Product Launch Announcements
- Highlight benefits and lifestyle images
- Include a direct CTA to buy now
2. Abandoned Cart Emails
- Remind customers of what they left behind
- Offer a gentle nudge (e.g., a small discount or urgency)
3. Customer Thank You Notes
- Show appreciation post-purchase
- Upsell related items
4. Product Review Requests
- Build trustworthiness and boost SEO with UGC
- Offer incentives like a discount for submitting a review
5. Birthday or Anniversary Emails
- Send a unique design suggestion
- Include a special gift or discount
6. Educational Content
- How to style your t-shirt
- The story behind your latest design
List Segmentation: Talk to the Right People
Not all subscribers are alike. Segmentation increases engagement.
Segment By:
- Purchase behaviour
- Geography (seasonal promotions)
- Sign-up source
- Product category interest
Example: People who bought wall art get suggestions for matching frames.
Automating Your Email Marketing
Set up workflows to reduce manual effort and increase efficiency.
Must-Have Flows:
- Welcome series
- Abandoned cart
- Post-purchase follow-up
- Re-engagement campaign

Tools to Use
:
- Klaviyo (ideal for Shopify stores)
- Mailchimp
- Omnisend
Measuring Email Success
Track these metrics regularly:
- Open Rate: Are your subject lines working?
- Click-Through Rate (CTR): Is your content compelling?
- Conversion Rate: Are emails translating to sales?
- Unsubscribe Rate: Is your frequency/content causing drop-off?
A/B Testing
- Try different subject lines, CTAs, or send times
- Test one variable at a time for accurate insights
Real-World Email Wins from POD Stores
Case Study 1: “Thread & Ink”
- Used a welcome series with a storytelling angle
- Increased first-order conversions by 30%
Case Study 2: “Bold Prints Club”
- Created a VIP email list with early product access
- Achieved 40% repeat purchase rate
Case Study 3: “Nomadic Designs”
- Automated abandoned cart emails recovered £500+ per month
Learn how to Create Unique Designs That Sell to maximise the impact of your launch emails.
How Often Should You Email?
Consistency matters more than frequency.
- Best Practice: 1–2x per week
- Segment frequency preferences (e.g., “weekly” vs “monthly”)
Avoid spamming. If engagement drops, pull back and reassess.
Common Email Marketing Mistakes to Avoid
- Sending without testing on mobile
- Ignoring unsubscribe feedback
- Using too much promotional language
- Not offering value between sales
Stay Human:
Use personalisation tokens (e.g., “Hi Sarah”), write like you speak, and sign off with a name, not just “The Team”.
Email Marketing + Other Channels = Multiplier Effect
Combine email with:
- Social Media Campaigns (e.g., announce giveaways both ways)
- Blog Content (share value-driven posts)
- SMS Reminders (for flash sales)
Conclusion: Make Email Your Revenue Powerhouse
In the fast-moving world of e-commerce, email is your grounding force. Create meaningful and personalised campaigns for your POD store. This way, you can build strong relationships. As a result, you’ll see steady sales over time.
Start small. Build your flows. Test and refine. And soon, your inbox won’t just be a message hub — it’ll be a revenue stream.
Now it’s your turn:
- Review your current email setup
- Pick one campaign to improve this week
- Bookmark this guide as your email playbook
Let your inbox become your most powerful sales channel — because when done right, email isn’t old school. It’s a smart school.
Boost your multichannel reach by Leveraging Social Media for POD Marketing.